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Welcome to the online notification loss website !

Before you submit your notification of cancellation, you must contact your travel agent to cancel your trip, journey or ticket.

* Required information

YOU WISH TO NOTIFY A LOSS ?
1/ Your identity and notification of loss :
2/ You will receive a confirmation email with the file number and the list of documents to be submitted
3/ You then submit your supporting documents and follow progress of your file
YOU WISH TO CHECK YOUR FILE'S PROGRESS AND/OR UPLOAD SUPPORTING DOCUMENTS ?
Please input your identity information :
If you send your supporting documents by email or upload them to our web to our web site we can guarantee a processing period of 10 days.
If you send them by post, the processing period takes a Minimum of 45 days.